At Catapult, we believe that doing qualitative research is easy – but doing it well requires a unique blend of strategic thinking, empathic listening skills and insightful creativity grounded in solid business experience.
Despite the growing array of sophisticated quantitative tools and powerful analytic solutions available today, sometimes the most profound insights and “ah-ha” moments emerge during the course of a well executed qualitative study. Our interviewing style creates a relaxed, welcoming atmosphere for respondents, allowing them to explore their innermost thoughts and emotions in a safe and respectful environment. We are committed to providing responsive client service, impeccable project management, actionable insights and pragmatic recommendations to move your business forward effectively. Click on the icons below to learn more about Catapult.
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Catapult offers a full range of qualitative research services to help you connect with your target audience: whether in a traditional research facility or where your customers live, work, eat, shop or play.
  • Focus Groups
  • One-on-ones/ Friendship Pairs/ Triads
  • Shop-Alongs/ Dine-Alongs
  • Ethnographies/ In-Home/ Away from Home
  • Online Focus Groups/ Bulletin Boards
Experience with a broad range of target audiences and industries.

Audiences:
  • Consumers
  • Investors
  • Patients
  • Physicians/ Nurses/ Pharmacists/ Health Care Professionals
  • Corporate Decision Makers (B2B)
  • Internal Stakeholders
Industries:
  • Consumer Packaged Goods
  • Healthcare/ Pharmaceuticals
  • Financial Services/ Investment Management/ Credit Cards
  • Restaurants
  • B2B
Creative Tools & Projective Techniques

Using qualitative research to uncover powerful new learning and breakthrough insights is like peeling an onion. Often the most effective way to uncover how people think and behave is not to ask them directly, but to help them explore their thoughts and emotions using creative tools and projective techniques.

Depending on your specific objectives, we frequently incorporate one or more of these elements into our studies, either as a homework assignment or during the course of the conversation itself.

Our “toolbox” is constantly evolving and expanding and has included diaries, letters to a friend, digital or traditional collages, video or audio recordings, closed-eye visualization exercises, metaphors and the like.

Carolyn Marconi Carolyn Marconi – President and Founder

Catapult founder Carolyn Marconi brings a strong passion for qualitative research, deep experience as both a client and a moderator, and an insatiable curiosity about what makes people think, feel and behave the way they do.

Carolyn has interviewed consumers and professionals across a wide range of industries including consumer packaged goods, healthcare/ pharmaceuticals, casual dining restaurants, financial services and B2B. Carolyn launched Catapult in 2005 after a successful 20+ year career in senior client- side roles at Campbell Soup, Carnation Foods (now Nestle) and The Vanguard Group.

Carolyn has an MBA from the University of Rhode Island and a BA in Journalism from Temple University.


Cathy Smith Cathy Smith –Director of Project Management

As Director of Project Management, Cathy impeccably orchestrates the myriad details of running a successful qualitative project. From the moment you request a bid, Cathy’s laser focus and unflagging energy assures that all aspects of your project will run smoothly. With Cathy’s vast experience, quick responsiveness, and behind-the-scenes trouble shooting, you can be confident that there will be no “last-minute surprises” or overlooked details, contributing to a stress-free and on-budget project.

Cathy has over 20 years of qualitative project management experience, both domestically and internationally. Catapult clients have described Cathy as “highly professional,” “responsive” and “a delight to work with.” Cathy originally hails from Pittsburgh and is a graduate of Robert Morris University.